Before installing your theme, make sure to pause any automatic Rss-to-Email feeds that you may have. Kadence themes automatically import demo posts and they will be sent out to your subscribers if this isn’t disabled first. Once the theme is installed, you can delete the demo posts and re-start your feeds.

  1. From your WordPress Dashboard, go to Appearance > Themes > Add New.
  2. Search for Kadence. Click the Install button.
  3. Click the Upload Theme button, then the Choose file button. Find your theme .zip file, select it, and click the Install Now button.
  4. Activate your Studio Gem theme.
  5. You’ll see a box at the top of the page that says Thanks for choosing the Kadence theme. Click the button to install the Kadence Starter Templates plugin.
  6. On the next screen, click the Studio Gem option, then click the theme screenshot.
  7. Finally, click the Finish and Launch button.

Troubleshooting

If you get an error or if your installation/import doesn’t complete after a few minutes, deactivate all of your plugins (except for the Kadence Starter Templates plugin) and try again.

In your Bluehost account, click the “Advanced” option in the sidebar, then open the MultiPHP INI editor. Select your website from the dropdown and make the following changes:

  • max_execution_time = 3000
  • max_input_time = 6000
  • max_input_vars = 10000
  • memory_limit = 1200M
  • post_max_size = 1000M
  • session.gc_maxlifetime = 1440
  • upload_max_filesize = 2048M

If you are seeing 503 or other 5xx errors when trying to import our Starter templates, the reason could be that your hosting server is timing out due to not having memory or other resources.

Regardless of when or how the error occurs you need to look in your PHP error log to determine the issue and what might be done to resolve it. Finding and deciphering PHP error log files is not for the standard user and you should contact your hosting provider for help if this is unfamiliar you. Your hosting provider can read the errors and help you resolve the server issue.